Effective date: 3rd October 2025
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At RMAC Logistics NW, we use cookies to improve your experience on our website, provide essential functionality, and help us understand how our site is used.
What are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, mobile) when you visit a website. They help websites work more efficiently and provide information to the site owner.

How we use Cookies
We use the following types of cookies on our website:
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‍Essential Cookies – These are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you such as logging in or filling in forms.
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‍Performance Cookies – These help us understand how visitors interact with the website by collecting anonymous data.

‍Functionality Cookies – These allow the website to remember choices you make, such as your preferred language or location.

‍Marketing/Tracking Cookies – If used, these help us deliver relevant advertising and track the effectiveness of our marketing campaigns.

‍Managing Cookies
‍You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may impact the functionality of our website.
For more information on how to manage cookies, visit www.aboutcookies.org.
If you have any questions about our use of cookies, feel free to contact us at enquiries@rmaclogisticsnw.co.uk


Privacy Policy for RMAC Logistics NW Effective Date: 3rd October 2025
Your privacy is important to us at RMAC Logistics NW.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website.

‍Who we are
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‍At RMAC Logistics NW, we specialise in same-day and guaranteed deliveries across the mainland of te UK, ensuring your high-value goods arrive on time, every time.

Our registered office is at: 45 West Down Road, Beacon Park, Plymouth, PL2 3HF.

What data we collect
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‍We may collect and process the following information:
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Your name, email address, phone number, and address
Delivery and pick-up information
Payment and billing details (where applicable)
Communications and correspondence with us
Website usage data (via cookies and analytics tools)

‍How we use your data
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‍We use your data to:
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Provide and manage courier and delivery services
Process bookings and payments
Communicate with you about deliveries or customer service issues
Improve our website and services
Comply with legal obligations
We do not sell your personal data to third parties.

‍Legal basis for processing
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‍We rely on the following lawful bases to process your data:
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‍Contractual obligation – to fulfil delivery services
‍Legal compliance – to meet our legal responsibilities
‍Legitimate interests – to improve our services and communicate with customers
‍Consent – where required for marketing or optional cookies

‍How we share your data
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‍We may share your data with:
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Our delivery drivers and logistics partners
IT and software providers (e.g., for route planning or payment processing)
Legal or regulatory bodies when required
We ensure all third parties respect your data and comply with data protection regulations.
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‍Data security
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‍We take appropriate technical and organisational measures to secure your data and prevent unauthorised access, loss, or misuse.

‍Data retention
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‍We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

‍Your rights
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‍Under the UK GDPR (and other applicable data laws), you have the right to:
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Access the personal data we hold about you
Request correction of incorrect or outdated information
Request deletion of your data (subject to legal exceptions)
Object to or restrict data processing in certain situations
Withdraw consent (where applicable)
To exercise your rights, contact us at enquiries@rmaclogisticsnw

‍Changes to this policy
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‍We may update this Privacy Policy from time to time. We will post updates on our website and update the effective date above.If you have any questions or concerns about how we handle your personal data, please contact our Data Protection Officer at: enquiries@rmaclogisticsnw.co.uk